Privacy Policy

Last Updated: 26 February 2025

ProductFlame is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
• Account Information: When you sign up, we collect basic information like your email and name. This is data provided by you and won't be shared to anyone outside the organization. • Usage Data: We collect metadata about API requests to improve service quality. This data won't be shared to anyone outside the organization. • Third-Party Integrations: To provide the 'Payments' feature based on Stripe we require a secret token and/or a publishable token. We also require credentials for your SMTP provider if you wish to integrate the 'Emails' feature. This data is encrypted and nobody is allowed to access it.
2. How We Use Your Information To provide and improve ProductFlame To communicate with you regarding updates or support To ensure compliance with legal obligations
3. Data Sharing We do not sell or rent your data. However, we may share data: • With third-party services you choose to integrate (e.g., Stripe, SMTP providers) • When required by law • To prevent fraud or security threats
4. Data Security We take reasonable steps to secure your data, but we cannot guarantee absolute security. Use ProductFlame at your own risk.
5. Data Retention We retain data as long as necessary to provide the Service or comply with legal obligations.
6. Your Rights You may request access, correction, or deletion of your data by contacting us at [email protected].
7. Changes to This Policy We may update this Privacy Policy. Continued use of ProductFlame after updates constitutes acceptance of the changes. If you have any questions, contact us at [email protected].